Service and Support
Warranty and After-Sales Service
Item 1
One-year product warranty on the listed radiant models.
Item 2
Ten years of after-sales service on the listed radiant models.
Product Questions
Frequently Asked Questions
Can the cooking height be adjusted?+
Yes on salamander models. The elevator-style platform changes the distance between the food and radiant burners.
What foods can be prepared with these grills?+
Depending on the model, they can prepare kebab, chicken, grilled fish, steak, burgers and similar products.
How does the grill achieve smoke-free operation?+
Overhead radiant heating keeps dripping fat and meat juices away from the heat source, enabling smoke-free operation. The removable water tray simplifies cleaning.
What warranty is provided?+
The listed radiant models include a one-year warranty and ten years of after-sales service.
